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Frequently asked questions

What is Klegai?

Klegai is an app that allows you to share your shopping cart or wishlist, enabling someone else to pay for it while keeping your personal address private.

What information is visible?

For wishlist owners: Buyers cannot see your payment information, email or address.

For gift purchasers: Wishlist owners cannot see your payment information or email.

The only information visible is your profile with your wishlist.

What fees do you charge?

For the wishlist owner: always 0% fees.

For the gift purchaser: 10% for non-partnered stores products, 0% fee for partnered stores.

How does Klegai work?

Klegai works in two ways whether someone purchased your shopping cart or wishlist:

Payouts: When someone buys something for you, you receive the money via Stripe. This is for stores that have not have a partnership with us yet.

Partnered Store: When someone buys something for you, you receive the product which is shipped by the store.

Does Klegai show your address?

Klegai does not show your address, your address is private, the buyer of your wishlist or shopping cart will not be able to see your address, delivery name or any other identifiable information.

Where is Klegai available?

Klegai is available only in the US.

How long will it take for me to get my gifts?

  1. Payouts: First payout may require 7-14 days for payouts due to our payment processor's robust security protocols. However, some users report the first payout to be as fast as 2 days.

For every gift beyond the first, funds will be dispatched on the upcoming payout day, which takes place every two business days. It may take 2-5 business days for the funds to fully settle in your account.

  1. Partner Stores: Delivery time can vary depending on the retailer, but typically, items will arrive within 7-10 business days unless otherwise specified.

How is Klegai different than Amazon Wishlist?

We are safer than Amazon: We protect you against chargebacks and scams. Some users state that purchasers can call up Amazon stores and request your address. On Klegai, your information remains confidential and secure.

We protect the buyer and recipients’ personal information.

We offer different brands.

Gifters do not need to create an account to buy something for you.

We allow cart-sharing.

Can I make purchases for someone else anonymously?

Yes, you can. You don't need a Klegai account to buy someone else's wishlist or shopping cart, and your payment details are never shared with the recipient.

The shop I want to purchase from doesn't offer Klegai

Tell them about us!

Can I cancel a product someone purchased for me?

Once a gift has been purchased, it cannot be canceled.

What are the returns and exchange policies?

Klegai is unable to process returns or exchanges as gifting is a final sale.

How can I contact you?

You can contact us at support@tumster.io.

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